Rules for a web form:
- allow a User to experience the functionality and then present them with the quid pro quo (i.e. the form)
- never ask for data you won't use for the User's direct benefit
- never provide optional inputs
Very simple. But what happens? You look at your form and you think "what can it hurt it I add..." and before you know it you are collecting data "because it will allow us to make our demographic data rich" which is rubbish.
I promise I will never do it again until next time.
Thursday, March 27, 2008
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